Contact Us
You can contact NHS Bolton Clinical Commissioning Group (CCG) by post, on the telephone numbers and email addresses below, on social media or by filling in the form on this page.
When choosing the general enquiry drop down option on the form, do not send any information that would identify a patient (such as name, date of birth or address) or use it to refer patients.
The contact details below may be more suitable for you enquiry.
Please note: any information sent with a view to selling products or services to the CCG may not receive a response.
Please be aware that we may take longer to respond to enquiries during the Covid-19 pandemic.
General enquiries/corporate office
For general queries or advice about NHS Bolton CCG.
01204 462028
01204 462030
Patients and NHS staff should not send information that would identify a patient (such as name, date of birth or address) to this email or use it to refer patients.
Referral management and booking team
For enquiries and information on choosing and booking a referral appointment for hospital treatment.
01204 462882
Continuing healthcare
For enquiries about funded nursing care/assessments and personal health budgets.
01204 462291
01204 462293
Feedback and complaints
For advice and support on the use of health services, our Patient Advice Liaison Service (PALS) and complaints about health and care services.
01204 462022
01204 462023
For more information on making a complaint click here.
NHS England
For enquires/complaints about GPs, dentists, opticians and pharmacy services.
0300 311 2233
Safeguarding
For enquiries about adult and children safeguarding.
01204 463390
Children: bolccg.safeguardingandlac@nhs.net
Children or adults: bolccg.safeguardingaudit@nhs.net
Communications, engagement and media enquiries
For enquiries about external and internal communications, media enquiries and local engagement plans.
07500 974347
07855 092683
Patients and NHS staff should not send information that would identify a patient (such as name, date of birth or address) to this email or use it to refer patients.
Freedom of Information requests
For enquiries relating to Freedom of Information applications.
01204 462213
For more information on submitting a request for information under the Freedom of Information Act 2000 please click here.
Information governance
For enquiries about information held by the CCG, releasing of information and data protection.
01204 487518
Primary care development and health improvement
For enquiries about GP practices, pharmacies, prescribing and the Bolton Quality Contract.
01204 462125
01204 462143
01204 462157
Registration Authority
For Smartcard enquiries.
0161 290 4970
07810 8344273
07887 210774
07887 210678
Finance
For enquiries about payments, invoicing and general finance.
01204 462055
Information Technology (IT)
For enquiries about IT support for CCG staff and Bolton GP practices.
01204 487777
Boltonhealthitsupport@boltonft.nhs.uk
Commissioning
For enquiries about the commissioning of health services.
Mental health and learning disabilities team: 07919397181
Children and young people team: 01204 462042
Adult acute and community team: 01204 462281
Contracting
For enquires about contracts for health services commissioned by Bolton CCG.
01204 462282
01204 462371
Bolccg.contractmanagementteam@nhs.net
If you want to contact us by post, our address is:
3rd floor
Lever Chambers
27 Ashburner Street
Bolton
BL1 1SQ
01204 46 2000
