Contact Us

You can contact NHS Bolton Clinical Commissioning Group (CCG) by post, on the telephone numbers and email addresses below, on social media or by filling in the form on this page.

When choosing the general enquiry drop down option on the form, patients and NHS staff should not send any patient identifiable data or use it as a referral pathway for patients.

Please note: any information sent with a view to selling products or services to the CCG may not receive a response.

Please be aware that we may take longer to respond to enquiries during the Covid-19 pandemic.

General enquiries/corporate office        

For general queries or advice about NHS Bolton CCG.

01204 462028

01204 462030

Patients and NHS staff should not send any patient identifiable data to this email address or use it as a referral pathway for patients.

Referral management and booking team            

For enquiries and information on choosing and booking a referral appointment for hospital treatment.

01204 462882

Continuing healthcare

For enquiries about funded nursing care/assessments and personal health budgets.

01204 462291

01204 462293

Feedback and complaints

For advice and support on the use of health services, our Patient Advice Liaison Service (PALS) and complaints about health and care services.

01204 462022

01204 462023

For more information on making a complaint click here.

NHS England

For enquires/complaints about GPs, dentists, opticians and pharmacy services.

0300 311 2233


For enquiries about adult and children safeguarding.

01204 463390


Children or adults:

Communications, engagement and media enquiries

For enquiries about external and internal communications, media enquiries and local engagement plans.

07500 974347

07855 092683

Freedom of Information requests

For enquiries relating to Freedom of Information applications.

01204 462213

For more information on submitting a request for information under the Freedom of Information Act 2000 please click here.

Information governance

For enquiries about information held by the CCG, releasing of information and data protection.

01204 487518

Primary care development and health improvement

For enquiries about GP practices, pharmacies, prescribing and the Bolton Quality Contract.               

01204 462125

01204 462143

01204 462157

Registration Authority  

For Smartcard enquiries.

0161 290 4970

07810 8344273

07887 210774

07887 210678


For enquiries about payments, invoicing and general finance.

01204 462055

Information Technology (IT)

For enquiries about IT support for CCG staff and Bolton GP practices.

01204 487777


For enquiries about the commissioning of health services.  

Mental health and learning disabilities team: 07919397181

Children and young people team: 01204 462042

Adult acute and community team: 01204 462281


For enquires about contracts for health services commissioned by Bolton CCG.

01204 462282

01204 462371

If you want to contact us by post, our address is:

3rd floor

Lever Chambers

27 Ashburner Street



01204 46 2000