Current Engagement and Consultations

NHS Bolton Clinical Commissioning Group (CCG) talks to Bolton people all year round to hear your views on possible changes and improvements to local health services.  We want you to have more influence and input into the decisions we make.

They are your health services after all – so who better to ask?

Would you like to get involved and have your say?  There are details below of ongoing engagement and consultations.

 

Children and young people with long term conditions survey

Please complete the following anonymous survey if you are a young person or parent of a young person with a long term condition such as asthma, diabetes or epilepsy.

The survey is on behalf of The Greater Manchester and Eastern Cheshire Strategic Clinical Network and will help make sure that every child or young person with a long term condition and their family has the right support and feels confident about managing their condition.

The survey should only take 10 minutes and the deadline for completing is February 28, 2019. Complete our survey - help us support children and young people with long term conditions

Click the link to complete this brief anonymous survey  If you have any queries about this survey please contact Fran Davies at fran.davies@nhs.net . 

 

Dermatology services are changing!

NHS organisations in Bolton, Salford and Wigan are reviewing how dermatology services are provided and would like to hear your views on their proposals.

There is currently a shortage of consultant dermatologists in the UK and a growing demand for dermatology services meaning that the current way of providing services is not sustainable for the future.  NHS organisations across the sector are working together to review services and look at ways to transform them so that there is enough staff, more space and more appointments for the future.  This might mean significant changes are made to services, including locations of where services are provided.

In September 2018, a pre-consultation survey was circulated across the three boroughs and the responses are currently being collated. When the consultation commences, this year, we will be using many methods of communications to let you know. These will be by using the local news paper, local radio station and social media. We will also be visiting communities and neighbourhoods to let you know how you can be involved via a survey (online & paper) and local community meetings More information, on the next steps, will soon be available in this section but if you want to know more, please email BOLCCG.communications@nhs.net.

 

Flu Campaign 2018/19

Flu Nasal Spray Communications and Engagement Plan

In recent years the CCG has produced broad communications aimed at keeping the borough’s population informed and motivated to stay well over the Winter months. Primarily, our flu campaign has targeted those in ‘at risk’ groups, but also served to educate the general public via a series of ‘myth-busting’ messages. When compared nationally and across Greater Manchester, Bolton lies below average for the uptake of the flu vaccine in 2 & 3 year olds. This year we engaged with partners and the public to produce some tailored communications for this age group in addition to building on our general flu campaign.

For more information about how we plan our communication and engagement click here.

Flu Roadshow

On 23 October 2018 Bolton CCG held a Flu Roadshow, on Victoria Square, which was supported by colleagues from Bolton NHS Foundation Trust, Bolton Wanderers Community Trust, Bolton Community and Voluntary Services (CVS) and Bolton FM.  The roadshow enabled members of the public to find out more about the benefits of having the flu vaccine, how they can keep themselves healthy this Winter and also the chance to participate in our survey that asked them how best to communicate our message about the Flu vaccine.


 122 members of the public took part in the survey on this day and offered us vital insights into methods of communication with the people of Bolton that included: The Bolton News, various regional/local radio stations and posters/leaflets in a variety of community settings. They also suggested that the Roadshow was a great way to communicate our message and also visiting community venues and groups. We had more survey responses from the council's Get Ready For Winter event and totalled 144 reponses about the flu vaccine, the nasal spray vaccine and how best to promote the uptake of the flu vaccine for future campaigns. Click here to view the results of the survey.

So, we have been busy getting materials to and visiting many venues and groups, such as - All UCAN centres and some of their community groups, Macmillan's Cancer Health & Wellbeing event, area forums, ETAG, the LGBT Partnership, mum's and toddlers groups, AGEUK - knit n natter, crafts, cardiac support group, sewing and lunch groups, two women's and a men's group supported by Bolton Council of Mosques, Mecca bingo hall, a baby basics group for mums to be, a Tajweed group at Zakariyya Jaam'e Masjid Mosque, a chair based exercise group, a BWFC walking group and a Caribbean Elders group.

Maternity Voice Partnership (MVP) Are you passionate about improving and developing maternity services for women and their families?

Maternity Voice Partnership (MVP) Are you passionate about improving and developing maternity services for women and their families?

NHS Bolton Clinical Commissioning Group (CCG) and Bolton NHS Foundation Trust have launched a group called Maternity Voices Partnership (MVP) and are looking for parents and parents to be to help really difference to how maternity services are delivered in Bolton.

What is an MVP?

MVPs are local partnerships of maternity service users/representatives and maternity professionals that come together to review and contribute to the development of local maternity care. Our main focus is to ensure that Bolton women and their families voices are listened to and are able to contribute to the way we transform and deliver maternity services.

What is required from a service-user representative?

Bolton MVP are looking for regular members that have used maternity services and would like to be further involved in shaping local maternity care. This will involve attending some of the quarterly MVP meetings and contributing to discussions around maternity care.

If you are due to or have recently had a baby and have experience of using maternity services, or work with pregnant women/new mums and their families in a professional or voluntary capacity, we would love to hear from you! We would also love to hear from Dads and Dads to be!

How do I get involved?

If you would like to know about the role of a service user representative and/or how to join Bolton’s Maternity Voices Partnership,  please email sarah.whitehead5@nhs.net

How do I find out more?

For information about the National Maternity Voices, please follow the link below

http://nationalmaternityvoices.org.uk/

 

Patient Stories

If the role of a service user representative isn’t for you, but you would still like to be kept up to date with the work Bolton’s MVP is doing, please follow Bolton’s MVP Facebook page on www.facebook.com/BoltonMVP  - we will soon have this back up and running with lots of new updates.

Our board are keen to hear from Bolton people and find out more about your experiences of using local health services.  This is a great opportunity to tell your story! We can share your experiences as a voice recording, film, or written account – whatever you prefer.  There is no need to include your name if you do not wish to do so.  We can arrange to meet with you to discuss your story at a time and place convenient for you.  You can read the stories people have already shared on the Your Stories page.

If you would like to arrange a meeting or would like more information, please contact the CCG's Communications and Engagement Team on 0800 588 4400 (freephone) or BOLCCG.communications@nhs.net

 

Browsealoud - New accessibility and translation tool to improve Bolton CCG’s website

Feedback received from community groups suggested that a tool would help with translation and to make this website more accessible, and has led us to add Browsealoud on our website. 

Browsealoud is an innovative tool helps people who struggle to access and understand information online.  In the UK, over 12 million people have print disabilities such as dyslexia, low literacy, mild visual impairment and over 8 million speak English as a second language. Adding Browsealoud to our website is reflective of the CCG’s commitment to accessibility and inclusion. 

We want to ensure that everyone can access our information online, regardless of ability so visit our website and look for the orange circular launchpad - one click on this button launches the Browsealoud toolbar.  From this toolbar you can simply hover your mouse pointer over any text to hear it read aloud (you’ll have to click on the text if you’re using your mobile to browse the website). This means the CCG website can be translated into 99 languages and read aloud in 40 of commonly spoken languages. 

You can also convert content into an audio file and listen to it offline.  Plus, you can block or remove distractions from the page allowing you to focus on the most important parts.  Browsealoud will help us to reach a much wider audience and reduce some of the barriers faced by people on the web.

 

Communicating with our neighbourhoods

In 2018 a piece of work was commissioned from Healthwatch Bolton by Bolton CCG as part of the Bolton Engagement Alliance. Bolton CCG asked Healthwatch Bolton to carry out field research in each of the 9 Neighbourhoods to find out:
•What are the key channels of information in each Neighbourhood?
•What kinds of information resources do people access and prefer?

The results are very interesting and help in the targeting of information and campaign materials. To look at what the research has found click here to read the report.

 

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