Your Stories

NHS Bolton Clinical Commissioning Group (CCG) is committed to involving local people in everything we do. We want to hear about your experience of using NHS services.

Lots of Bolton people have already shared their stories with us. Click on the links below to find out what they had to say.

If you would like to share your story, or would like more information, please contact the CCG's Communications and Engagement Team on or

Prescribing issue outlines an issue that a patient had with with medicine he was prescribed, how he was able to raise his concerns, the the action taken to address the issue and the learning shared with other GP practices.

Greater Manchester Care Record originally pioneered in Bolton, this allows professionals
across Greater Manchester to view the records of a Bolton patient they are treating - meaning patients don’t have to keep repeating their medical history to each person they see!

Diagnostic pathway for people with a learning disability a learning disability nurse outlines the support available to support people with learning disabilities to attend routine
tests such as blood tests, ECGs or X-rays. 

Vaccination bus Karen Robinson, Advanced Nurse Practitioner at Bolton Community Practice, explains how staff at the vaccination bus identified vulnerable patients who may not have accessed health or care services for some time.

Vaccination clinic for taxi drivers a drive-through Covid-19 vaccination clinic was held in May 2021 for Bolton Licensed Private Hire and Hackney Carriage drivers. It encouraged drivers – who were working across all parts of the borough, including the areas where the Variant of Concern was prevalent – to get their vaccination without an appointment.

Covid-19 vaccianation Ann and Michael Clubley were the first people in Bolton to receive the Covid-19 vaccination. in December 2020.

Flu clinic the practice manager at The Dunstan Partnership explains how they organised their Flu clinic during the Covid-19 pandemic to ensure a safe environment for patients.

IRIS project at Fortalice Elsie was referred to the project by her GP who recognised that she was a victim of domestic abuse.

Bolton Alternative to Transfer Pathway We share the success of the initiative to to reduce potential A&E attendances by providing ambulance crews with an alternative to bringing patients to the emergency department.

Faster diagnosis cancer pathway Jack's story describes how from GP referral to the results of a scan, took only 10 days in total.

Xplode patient feedback story Karla's experiences of health services in 2019 was shared with our board members. Click the link to read more about this.

Excellent care for long term conditions Markus received excellent care, in Bolton, whilst seeking Asylum. Read his story on how services helped him stay healthy.

Bolton Community and Voluntary Services David's life had been turned upside down by his wife's unfortunate illness. Read his story about how he began volunteering and how it changed his life

Integrated Community Services This is Bill's story that describes the excellent care he received from services in 2018, working together for the patient.

Compassionate Palliative Care This is Johnathan’s story, from 2018, about the compassionate and respectful care shown to his Aunt and Uncle in their final moments.

Ambulatory Care Unit Marie was referred to the ambulatory care unit, in 2018, and feels she experienced excellent care and professionalism.

Opthalmology Department This is Frank's story about his experiences using Bolton's Ophthalmology department in 2018.

Early Pregnancy Unit Louise unfortunately had a miscarriage in early 2017, but she is now currently expecting again. Click on the link above to read about her experiences of accessing the Early Pregnancy Unit (EPU)

Importance of a getting a Health Check

Importance of having a cervical smear screening This is a story of a Bolton patient called Sarah who recently had her first smear, and wanted to encourage other women to do the same.

Your Stories archive

Read more stories from 2014-2015

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