A&E scheme extended

Published Thursday 15 December 2016

Following a successful pilot earlier in the year, NHS Bolton Clinical Commissioning Group (CCG) and Bolton NHS Foundation Trust (FT) are extending a scheme to relieve pressure in the borough’s busy A&E department. 

From Thursday 15 December, people who go to A&E with minor symptoms, such as coughs and colds, will be given information on how to manage their illness themselves or may be redirected to another NHS service that is more suitable for their needs.  This may be their local pharmacy or GP practice.  This arrangement has been in place at busy times in the evening and at weekends for some time now.  The latest changes will extend this to 12 hours every day.  Anyone who is seriously ill will be seen by specially trained doctors and nurses in A&E as usual.

Dr Barry Silvert, Clinical Director for Commissioning at the CCG, said:

“A&E is there to treat people with serious and life threatening conditions only, but around a third of all those who go to our A&E department here in Bolton do not need to be there.  This essential service is under significant pressure and the CCG remains committed to doing everything we can to maintain patient safety and the quality of care.  Many people will be able to save themselves a trip by considering the alternatives, such as their local pharmacy or GP practice.”

Andy Ennis, Chief Operating Officer at Bolton NHS Foundation Trust said:

“We’re pleased to be working with the CCG to help reduce the pressure on our busy A&E wherever possible. This scheme ensures that patients will be assessed and directed to the most appropriate care for them.”

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