Bolton GP practices: CCG investment pays off

Friday 4 March 2016

The NHS Bolton Clinical Commissioning Group (CCG) board has welcomed news that the Bolton Quality Contract, an innovative CCG initiative to drive improvements in GP practices, is expected to be a success in its very first year!

Early analysis of performance data from the first nine months indicates that targets will be achieved across the board, whilst feedback from patients has been positive.  Thanks to a £3.4m investment by the CCG, Bolton’s GP practices have seen a boost to their workforce, with more GPs, nurses, and reception staff.  

This year, the Bolton Quality Contract has delivered:

  • 60,000 more GP appointments.
  • Same day assessment for children under 12.
  • An increase in screening for diabetes and bowel cancer.
  • Better care for patients with asthma or heart failure.
  • Annual reviews for more patients at risk of heart disease.
  • More people with dementia have received a formal diagnosis, helping them to get the support and treatment they need.
  • More carers have been identified by their GP practice and are now able to access regular health checks.

Bolton practices are also performing well when it comes to patient perception, with over 90% of patients saying they would recommend their practice to family and friends.  The latest national GP patient survey sees Bolton practices score very highly in comparison to Greater Manchester and national averages, especially when it comes to getting through on the phone, satisfaction with opening hours, and overall experience.

Dr Stephen Liversedge, Clinical Director for Primary Care and Health Improvement at the CCG, said:

“This early indication is great news for Bolton and is testament to all the hard work put in by practices over the past year.  The Bolton Quality Contract is a local response to a national problem, as GP practices come under increasing pressure.  NHS Bolton Clinical Commissioning Group has taken an innovative approach to tackling this problem whilst improving patient care and making best use of the ‘Bolton pound.’”

“Of course, we know there is still room for improvement, which is why we will be continuing the Bolton Quality Contract next financial year.”   

“The only surprise for me this year has been that out of 60,000 extra GP appointments, only 40,000 have been used.  I know Bolton people really value their GP practice but tell us they have difficulties making an appointment.  I encourage everyone to make use of this valuable local health service, whether it’s for help with an urgent problem, to get support managing a long term condition, or to ask that niggling question ‘just in case.’”  

Data on performance over the past few months is still coming in.  The CCG will carry out final analysis and assessment during April.

The CCG is already working closely with Bolton GP practices to agree the standards to be included in next year’s Bolton Quality Contract.

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