CCG says: think your GP, not A&E!

Wednesday 7 October 2015

NHS Bolton Clinical Commissioning Group (CCG) is this week launching a new campaign to raise awareness of recent changes at GP practices and ease the pressure on A&E.  The campaign begins with advertising that calls on Bolton people to: “think your GP, not A&E.”

Following an investment of £3.4 million by the CCG, Bolton GP practices are now offering 60,000 more appointments this year.  Practices are now open from 8am to 6.30pm on weekdays, including Wednesday afternoons, with no breaks for lunch. 

Parents will be pleased to know that children under 12 are now assessed on the same day they call their GP practice.  This may be a telephone consultation to begin with and a child will be invited down to the surgery if needed.  In cases where a child needs urgent hospital care, this can be arranged directly by the GP.

These changes are part of the Bolton Quality Contract – a new initiative from the CCG that aims to make GP practices even better. 

Dr Wirin Bhatiani, Chair of the CCG, said: “The Bolton Quality Contract is an innovative local solution to a national problem, as we see our health services come under increasing pressure.  In response to feedback from local people, improving access at our GP practices is a major part of these changes.  Bolton people told us they were struggling to get an appointment with their GP and we wanted to change this.”

“A&E is for those with serious and life threatening conditions only.  If you go there when you don’t need to, this puts more pressure on hard working staff and already stretched resources.  So remember, think your GP, not A&E!” 

The campaign will continue over the coming months.  Bolton people can get involved online at or on social media @LMI_Bolton, looking out for #YourGP.

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