Patient Booking Service
The Referral Management and Booking Service (RMBS) provides the services below to patients registered with Bolton GPs. Download the patient leaflet for further information on this service.
Appointment booking (initial appointment)
You can contact the RMBS to book your initial outpatient appointment if referred by your GP. When booking, you will need to have the following information to hand:
- Unique Booking Reference Number (UBRN)
The above should have been provided to you by your GP or a member of the GP Practice Team. All subsequent appointments will be agreed with you by the relevant clinic. To book your appointment, please call 01204 462 882 and select option 1.
Patient Transport Service (PTS) bookings
In Greater Manchester, the North West Ambulance Service (NWAS) provides the Patient Transport Service (PTS) that transports patients to non-emergency hospital appointments. RMBS make bookings into this service on behalf of the NHS and NWAS. Eligibility for this service is assessed during your call to RMBS and is based on current mobility needs. If you do not meet the criteria for accessing the NHS funded transport service, an RMBS advisor will discuss alternatives with you such as Local Link or Ring and Ride. Friends, family members, or carers are only allowed to travel with the patient if there is a medical need to do so.
If you wish to book or enquire about patient transport, call 01204 462 882 and then select option 2. Please have your NHS number to hand. For more information, download the patient leaflet on the PTS or visit the NWAS website.
To find out more about the standards you can expect when using the PTS, download the NWAS patient charter.
Enquiries from GP practices
RMBS also provides an advisory service to GP practice staff to support them in delivering services to patients.
To access advice, GP practice staff should telephone 01204 462 882 and select option 4.